This how‑to describes converting a shared mailbox to a user mailbox using CoreView.
Operators are only able to view and manage mailboxes that are part of their defined V-Tenant scope.
- Under “ACTIONS” select “Management actions”.
- Then choose the “Mailbox” category and select “Edit mailbox type”.
- This will open up the “Edit mailbox type” wizard.
- You can search for the shared mailbox you want to convert or apply a filter under “Recipient type details” to show only the shared mailbox.
- In the following tab, select “User mailbox” under “Mailbox type” and submit the action.
