December 18 enhancements
ACTIONS
Replacing “Reset MFA” with “Reset auth methods”: with Microsoft's planned deprecation of the cmdlet powering “Reset MFA”, we've introduced the “Reset authentication methods” action. Both actions will coexist until March 2025. Please update all workflows and permissions using "Reset MFA” to the new action before this deadline to maintain uninterrupted service.
Preview
New languages for Teams Voice management actions: CoreView “Auto Attendant” and “Teams Call Queue” management actions now support more languages, aligning with Microsoft 365 language options.
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AUDIT
Introducing audit logs for ServiceNow config changes: all actions related to enabling or disabling the ServiceNow configuration under “Organization settings” are now recorded in CoreView audit logs.
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COREVIEW APP
Enhanced breadcrumb navigation: the breadcrumb elements are now fully clickable. If an element does not have a dedicated page, clicking on it will open the menu panel to display more options. This enhancement reduces the number of clicks needed to navigate between reports.
This enhancement was inspired by a CoreVoice idea.
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GOVERNANCE CENTER
Enhanced Tenant Grade information: we’ve improved clarity in the “Scoring details” tab for the Overall Tenant Grade widget in the Governance Center. This update introduces text labels for compliance and adds icons to the severity information.
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Introducing Playbook widget sorting: in the Overview dashboard, Playbook widgets are now sorted by priority to streamline the review process. Low-compliance Playbooks are displayed at the top, while compliant and informational Playbooks are positioned at the bottom.
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PLAYBOOKS
New Visio and Project policies: we've introduced more CoreView policies to automatically monitor the usage of Visio and Project & Planner. These enhancements allow for the reclamation of licenses from inactive users, and with this release, all license plans are supported.
Note: these policies are subject to a 2-day delay due to Microsoft's import schedule.
Manage panel in policy reports: we’ve reintroduced access to the Manage panel directly within each policy's full report page. The panel is positioned on the right and remains collapsed to preserve full report visibility.
Preview
Update to Entra Apps policies: all Entra App policies will now be available exclusively within the Entra Apps Playbook. This change is designed to ensure streamlined access and improved organization.
REPORTS
Update to Microsoft 365 group & Security group reports: we've revised the default properties shown in both the Microsoft 365 and Security group reports. This adjustment enhances the focus on the most important details.
Enhanced report capabilities: custom attributes have now been integrated into a wide range of CoreView reports, along with the ability to create Pivot tables
SETTINGS
Introducing local time zone settings: a “Time zone” option has been added to the “My profile” page, enabling operators to select their preferred time zone. Once applied, the operator's time zone will be updated across multiple portal sections, enhancing the user experience.
This enhancement was inspired by a CoreVoice idea.
Preview
WORKFLOWS
Dynamic operator information in workflows: we've added the capability for operators to include dynamic internal inputs, such as “ExecutedBy”, “Execution ID”, and “Starting Time” in both predefined and custom workflows. This enhancement supports compliance with specific organizational policies and was inspired by a couple of CoreVoice ideas: CoreVoice1, CoreVoice2.
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Enhanced “Send email” workflow action editor: we've introduced a default view for execution inputs added to the email body, where they appear as plain text. This upgrade allows for text transformations via editor commands, streamlining the email writing process. Switching back to edit mode retains these changes.
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December 3 enhancements
GOVERNANCE CENTER
New export functionality: we've revamped our Governance Center export functionality to include all the latest enhancements. The new Export button in the Overview dashboard automatically downloads Playbook overviews with policy breakdowns by severity and detailed scoring, and it allows you to generate a report of governance trends over time. You can also schedule automated health check exports, making monitoring tenant governance compliance easier than ever!
Note: The legacy export button in My Dashboard will remain available for a few more weeks to ensure a smooth transition.
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PLAYBOOKS
Entra app exceptions renamed to “Trusted items”: items matched by Entra Apps policies that have been reviewed and validated will now be labeled as "Trusted items” to enhance status clarity.
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New Visio and Project policies: we’ve launched new CoreView policies that automatically monitor the usage of Visio and Project & Planner, reclaiming licenses from inactive users.
Note: these policies are subject to a 2-day delay due to Microsoft's import schedule.
Preview
SETTINGS
Extra grant needed for managing MFA: as part of our transition to modern architecture, we've updated all user MFA management actions to operate via the Graph API. To ensure these actions run smoothly, you'll need to grant the “Policy.ReadWrite.AuthenticationMethod” permission to the Graph management app.
VIRTUAL TENANTS
Add assigned numbers to Number Pools: a new checkbox, “Allow to show numbers already assigned to users”, enables the inclusion of numbers previously assigned to operators into Number Pools, enhancing flexibility in number management.
This enhancement was inspired by a CoreVoice idea.
Preview
PARTNER APP
Self-service subscription management: MSPs can now independently manage their subscription cancellations through the Partner App. And if they cancel before their trial period expires, they'll retain access until the trial ends.
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