1. Service Description
CoreView’s Configuration Manager backs up Microsoft 365 tenant configurations, monitors for drift from a baseline, and facilitates quick reconciliation. The Foundation Package provides a predefined onboarding process that ensures a smooth and efficient start with Configuration Manager.
This package is mandatory because it provides the foundation for effective use of Configuration Manager. This service includes deploying Configuration Manager within an Azure DevOps organization and onboarding one or more Microsoft 365 tenants configured as either baseline or client/downstream tenants.
2. Approach
The minimum objective of the Configuration Manager Foundation Package is to implement an initial solution (Minimum Viable Product, MVP) that provides immediate value to your organization. We have structured our approach to ensure that the MVP is achieved quickly, allowing you to start benefiting from Configuration Manager without delays.
The Foundation package follows a structured and predefined implementation plan designed to ensure that your environment is up and running as quickly as possible.
Expand to reveal the implementation plan overview
Azure DevOps Environment
Configuration Manager currently operates within Azure DevOps. We can deploy it into your existing Azure DevOps organization, or alternatively, we can create a new organization for you and grant you full control. Once a DevOps organization is established, we install Configuration Manager into it.
Microsoft 365 Tenant Onboarding
According to your specific needs and use cases, we onboard one or more of your Microsoft 365 tenants, choosing the best authentication method and baseline/downstream configuration to suit your situation.
CoreView Connection and Product Usage
If you acquired Configuration Manager as part of CoreView One, we’ll assist you in connecting your Configuration Manager instance to your CoreView dashboard, enabling you to see your tenant configuration changes in one place. We’ll also ensure you understand how to perform synchronizations, configuration comparisons, and reconcile.
3. Deliverables
Project Approval Document: This document summarizes the use cases and implementation details using Configuration Manager, including success criteria and metrics, ensuring all project objectives are met and providing a basis for final approval.
Implementation Plan Documentation: This formal document outlines the steps and success metrics agreed upon during the project's Discovery phase, ensuring all objectives are met and providing a basis for final approval.
4. Duration and Timeline
The project typically spans 1 to 2 weeks, depending on the complexity of your business requirements. The process is divided into six key phases, ensuring a structured approach and progress transparency.
Below are the six key phases, along with a flowchart for a visual representation of this process.
Expand to see project duration and key phases
Discovery & Design
The project begins with a handover and an initial Kick-Off meeting to review your current state and business requirements. We will also define the overall project plan and goals during this phase.
Initial Setup
Here, we focus on the preliminary configuration of your environment, setting up the necessary infrastructure to support the project. This includes creating a DevOps Organization and adding your required tenants into Configuration Manager.
MVP Implementation
In this phase, we implement the Minimum Viable Product (MVP) version of the solution, focusing on core features tailored to your business use case.
Training on MVP
Once the MVP is in place, we conduct a comprehensive training session to ensure your team can effectively utilize the system.
Adoption Review
After the training, we review user adoption and any feedback on the MVP. This is a crucial phase to identify any adjustments before final deployment.
Ramp Up
Following successful feedback and adoption, we move into full-scale implementation and final deployment. Post-go-live support is provided to ensure seamless transition and continued success.
5. CoreView Resources
Your project will be supported by a dedicated team of CoreView professionals, including:
- Technical Account Managers: Our TAMs are highly specialized technical experts with extensive certifications and in-depth knowledge of the CoreView platform. They are focused on guiding the adoption process and ensuring that you effectively use the product to its full potential. They provide continuous technical support throughout and post-implementation, ensuring optimal system performance, rapid issue resolution, and proactive monitoring to prevent potential disruptions.
- Solution Implementation Consultant: Our SIs are highly specialized technical professionals with extensive certifications and expertise. They are responsible for customizing, configuring, and deploying the solution to align with your specific requirements. Their deep knowledge ensures that the solution adheres to industry best practices and optimizes system performance, providing you with a robust and efficient setup.