CoreView imports data only for active OneDrive users, ensuring that information in CoreView reflects real OneDrive usage within your organization. This process is fully dependent on the Microsoft “OneDrive Usage” report: only users listed in this official report are included in CoreView.
How the import process works
- Data source: CoreView imports are based exclusively on Microsoft’s Microsoft "OneDrive Usage" report.
- Active users only: only users marked as “active” by Microsoft (included in the “OneDrive Usage” report) are imported and shown in CoreView.
Data refresh timelines
- Microsoft’s delay: the “OneDrive Usage” report from Microsoft is typically updated every 1–2 days.
- CoreView’s import cycle: CoreView’s scheduled imports add an additional delay, usually resulting in a total lag of about 2–3 days between activity in OneDrive and updated data in CoreView.
- Result: recent changes or new OneDrive users may not appear immediately in CoreView reports.
Reports impacted
The following CoreView reports are affected by this process:
- OneDrive Owners
- Active Users (fields relating to OneDrive)
- OneDrive Statistics
- OneDrive Sizes
- OneDrive with Multiple Owners
- OneDrive Inactive Users
When users are not imported
Some users’ OneDrive data may be missing in CoreView for these reasons:
-
Provisioned but inactive users
Users with a OneDrive account that has never been used (no data uploaded) are not listed in the Microsoft “OneDrive Usage” report and cannot be imported. -
License removed
If a user’s license is removed and they stop using OneDrive, their record is deleted from the Microsoft “OneDrive Usage” report and will not be updated in CoreView. -
Renamed User Principal Name with no activity
If a user’s UPN changes and the user is no longer active on OneDrive, neither the old nor new UPN will appear in the “OneDrive Usage” report, preventing import or updates in CoreView.
Stale OneDrive accounts
If a OneDrive account has had no activity within the last 180 days, it is excluded from Microsoft’s “Last 180 days” usage report. As a result:
- The OneDrive record will not appear in the import.
- Updates to that account (such as property changes) will not be reflected in CoreView.