Addressing import delays: overcoming Microsoft Exchange throttling limits

Problem

Microsoft has a throttling limit on the Exchange Service, allowing only 100 requests to be executed in parallel per application. This constraint has resulted in significant delays in import operations for CoreView, as it currently uses the default application provided by the PowerShell module.

To address this issue and expedite data updates on our portal, we need to process more requests in parallel using multiple applications. This requires your consent.

Solution

Provide consent to all the five “CoreView Exchange Integration” apps: 

1. Navigate to the “SETTINGS” > “My organization” > “Consent management” section.
    
2. On this page, click on the icon located in the “Consent URL” column that corresponds to the app for which you want to grant consent. As you click, the URL will be automatically copied to your clipboard.
    
3. Open a private browser session while using an Microsoft 365 account that has Global Admin permissions.
    
4. Paste the copied URL into the address bar of the browser and press enter.
    
5. Repeat the process for each of the five “CoreView Exchange Integration” apps.

Security measures

The connection to these applications is established through our service accounts. 
To ensure the security of your data, we recommend enabling the conditional access policy if you haven't already done so. Read how to ensure security for CoreView service accounts.